Patient Safety

Revised July 9, 2021

At Touro Dental Health patient safety is our top priority.

We have gone beyond cleanliness and safety standards to incorporate the most rigorous COVID-19 infection prevention practices and protocols at Touro Dental Health. Our infection control regimens are meticulously implemented, and carefully monitored by an Infection Control Officer who ensures all our facilities meet or exceed state and federal guidelines. Our goal is to create a treatment environment that is as safe as possible for both patient and doctor.

Please review the safety guidelines below prior to your visit and check this site for additional updates.

To ensure the health and safety of our community, all patients and visitors of Touro Dental Health are asked to follow these screening and safety protocols. 

Screening Efforts

Prior to arrival, all patients and visitors must complete a short online COVID-19 health survey and temperature screening to enter the building. Patients can complete this screening survey online from any mobile device and must show the confirmation screen to staff upon entry.

Screening questions will also be asked by your student provider during your visit in order to update your chart. We thank you for your patience and cooperation in completing these multiple screenings.

Personal Protective Equipment

Proper PPE including masks, gowns, and gloves have always been a requirement for our students, faculty, and clinical staff working at Touro Dental Health. We have increased PPE standards to include face shields and custom fitted masks for greater protection.

All patients and visitors to our facility should arrive wearing a mask, as is required by New York State for healthcare facilities at this time. Masks must be worn at all times except for when dental treatment is being provided. 

Social Distancing

In accordance with state and CDC guidelines for healthcare settings, we are maintaining social distancing requirements in our clinical facility. Patient entry to the building has been staggered minimize wait times in public areas and our reception areas have been rearranged with fewer chairs that are spaced 6 feet apart, when possible. Plexiglass shields are in place at all clinic reception desks to ensure safe separation in places where distancing might be difficult. As an added safety precaution, we continue to remove all magazines and literature, as well water dispensers from the reception area.

Please adhere to social distancing guidelines listed on signage throughout the building, including maximum capacity in the elevators, designated seating, and placement in the check-in line.

Cleaning Practices

We continue to take extra precaution when it comes to cleaning our clinical facilities, waiting rooms, elevators, restrooms, and other public spaces. We focus on all high-touch areas and clean multiple times a day to make sure every area is continuously disinfected.

Our dental operatories are meticulously cleaned after each patient appointment following strict infection control guidelines. All dental instruments are cleaned, individually wrapped, sterilized, and have their sterility verified in our state-of-the-art instrument processing facility using professional grade sterilization techniques and certified staff.

Visitor Restrictions

The safety of you and your loved ones remains our top priority. For the protection of everyone, we are limiting visitors whenever possible to appointments, except for special circumstances.

Online Patient Registration & Bill Pay

To reduce the length of your appointment and effectively limit person-to person contact, new patients are asked to complete all registration forms online in advance.  Patients are also requested to pay their balances prior to their appointment using our contactless online payment system.

For more information or to schedule an appointment, please call the Touro Dental Health Call Center at 914-594-2700 from Monday - Thursday, 7:30am - 6:00pm and Friday from 7:30am - 5:00pm.